Modern Slavery Statement

Ethical compliance and anti-slavery commitment in business operationsOur organization is committed to maintaining the highest ethical standards across every part of our operations. This Modern Slavery Statement sets out the principles and controls we use to prevent slavery, servitude, forced labour, human trafficking, and child exploitation in any form. We recognize that modern slavery risks can exist in complex supply chains and business relationships, and we therefore adopt a zero-tolerance policy toward such practices. Every employee, contractor, and supplier is expected to act with integrity, respect human rights, and uphold lawful and fair working conditions.

Our commitment applies to all business activities, including procurement, production, logistics, and service delivery. We require modern slavery compliance to be embedded in decision-making, contract management, and supplier selection. This statement reflects our responsibility to identify, prevent, and address any risk of exploitation while strengthening transparency and accountability throughout the business.

Risk assessment is carried out regularly to help us understand where vulnerability may exist. We consider geography, industry sector, labour intensity, subcontracting, and recruitment practices when evaluating suppliers. Where higher risk is identified, enhanced due diligence is applied. This approach helps us respond proactively to warning signs and maintain a responsible and resilient supply chain.

Supplier audit process checking labour practices and worker protectionsWe expect all suppliers to follow our ethical standards and to demonstrate compliance with applicable labour laws. Contract terms require suppliers to prohibit forced or trafficked labour, retain accurate records, and ensure workers are employed voluntarily. Where appropriate, our supplier audits include document reviews, site visits, and worker interview checks to verify labour practices and identify corrective actions.

Audits are designed not only to detect non-compliance but also to encourage improvement. If a supplier is found to present an unacceptable risk or fails to address issues within agreed timelines, we may suspend business, require remediation, or terminate the relationship. Our supply chain oversight is intended to be practical, proportionate, and firmly aligned with our ethical commitments.

Training and awareness on identifying modern slavery risksTraining is provided to relevant employees so they understand how to spot indicators of exploitation, including restricted movement, withheld documents, coercion, or unusual payment practices. Modern slavery awareness is included in procurement and compliance processes so that purchasing decisions do not inadvertently contribute to abuse. We encourage a culture where concerns can be raised early and handled sensitively.

Reporting Channels and Whistleblowing

We provide clear and accessible reporting channels for employees and others to raise concerns about suspected modern slavery or labour abuse. Reports may be made confidentially and will be handled seriously, promptly, and without retaliation. Every allegation is reviewed, and where necessary, investigations are initiated with appropriate safeguarding measures.

Our reporting framework supports ethical sourcing by ensuring that concerns can be escalated through trusted internal processes. We take a zero-retaliation approach, and anyone raising a concern in good faith is protected from disadvantage. Where risks involve suppliers or subcontractors, we work to secure evidence, assess impact, and implement corrective action plans.

Due diligence also extends to recruitment and labour providers. We seek assurance that workers are recruited fairly, fees are not unlawfully charged, and identity documents are not retained inappropriately. By monitoring these areas, we reduce the chance that hidden exploitation enters our operations or supply chain.

Annual Review and Continuous Improvement

Annual review of modern slavery controls and policiesThis Modern Slavery Statement is reviewed annually to ensure it remains effective, relevant, and aligned with legal requirements and evolving risk conditions. The review examines audit findings, training completion, incident reports, remediation outcomes, and supplier performance. Lessons learned are used to strengthen controls and update procedures where necessary.

We view continuous improvement as essential to preventing exploitation. As part of the annual review, we assess whether our policies, contract clauses, monitoring tools, and governance arrangements continue to support our anti-slavery commitment. When gaps are identified, we take action to improve oversight, increase awareness, and reinforce accountability across the organization.

Continuous improvement in ethical sourcing and human rights protectionLooking ahead, we remain dedicated to promoting fair work, responsible procurement, and transparent business conduct. Our modern slavery controls are built on vigilance, respect, and action. We will continue to strengthen safeguards, support ethical partnerships, and ensure that our business contributes positively to the protection of human rights.

Merton Cleaners

Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, and annual review across operations and supply chain.

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What Our Customers Say

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4.9 (10)

We were very impressed by the team's end of tenancy cleaning. They were helpful, communicative, and worked extremely hard. Would definitely recommend.

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B

Genuinely friendly, always dependable, and very detail-oriented. Recommend every time.

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N

Dependable and effective service. A pleasure to work with this friendly company.

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J

We're delighted with the cleaning provided by Merton Cleaning Firm. The carpet and suite look so much better now.

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D

From first contact to completion, the service was wonderful. The cleaner was thorough and professional, leaving my rugs, carpet, chair, sofa, and footstool perfectly clean and fresh.

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N

For months now, Cleaning Company Merton has cleaned my place every two weeks, and I'm very pleased. Their pricing is affordable for the excellent quality they deliver. The staff is always polite, and booking is simple and hassle-free. Their detailed cleaning is always impressive!

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S

Impressive service from Cleaning Services Merton! They made my living space look and feel immaculate. The staff was thorough and quick, providing an unparalleled level of detail and care.

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D

Booking with Cleaning Services Merton for the first time was a great decision. The website was user-friendly and booking was easy. Their team was organized and professional, and the cleaners left my apartment thoroughly clean and fragrant.

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A

Impressed with the respectful cleaners--our carpets and home have never been this clean, with every stain eradicated.

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E

Ever since Cleaning Merton took on our cleaning duties, our office has maintained an unbeatable level of cleanliness. Our staff rave about the improved atmosphere.

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